Here's their contact number : 18004195666 We've checked and seen here that this issue must be handled by our technical support team for further assistance. My colleague, Percy is currently on leave. "This is Jofrey from the Microsoft Subscriptions Team and I'm glad to be the one assisting you with your concern. Microsoft Regional Education Service Center (India) I sent an email to the address included in your post above (iscresc at ).
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